How you deal with the frustrated customer?

The first thing a help desk person must do is to try understanding the customer, also try to avoid the conflicts or any such things that disturbs the customer. Then you can confront with each other and try to solve the problem.
Creation date: 3/29/2024 9:33 PM (isimsoftwareadmin)      Updated: 4/26/2024 4:21 PM (isimsoftwareadmin)